Experience, skills, and technical background.

Content Moderator

Addis Ababa, Ethiopia

• Review and assess more than 30,000 user-generated reports monthly while maintaining policy compliance and quality standards.
• Investigate suspicious activity, document findings, and escalate complex cases for further review and enforcement.
• Apply trust and safety policies consistently in a high-volume moderation environment.

General Manager

Addis Ababa, Ethiopia

• Oversee daily business operations and coordinate administrative, financial, and operational activities.
• Lead technology-related initiatives, systems management, and workflow improvement efforts across the organization.
• Support website management, digital systems, and technology adoption to improve operational efficiency.

Software Developer

Addis Ababa, Ethiopia

• Developed and maintained software solutions based on business and client requirements.
• Participated in software design, testing, debugging, deployment, and maintenance activities.
• Assisted with software enhancements, feature implementation, and technical documentation.

EthioDV Platform

• Designed and managed a web-based platform supporting Ethiopian Diversity Visa applicants.
• Assisted users with photo preparation, application guidance, digital consultations, and payment support services.
• Improved service accessibility through digital workflows and online support tools.

Mister Delala

• Developed a web-based brokerage platform for real estate and vehicle listings.
• Designed features connecting buyers and sellers through a centralized online marketplace.
• Supported deployment, maintenance, and platform enhancements with a user-focused design lens.